Nomad will make reasonable efforts to accommodate change requests when availability and supplier rules allow. Booking changes are subject to availability, supplier terms, and the applicable Cancellation Policy. Any different terms stated in the applicable partner agreement will also apply.

If a partner client needs to cancel, we will first explore whether the booking can be moved to a future trip. Depending on the circumstances, Nomad may also offer a goodwill rebooking credit of up to 20%.

Partners have access to dedicated trade support. Guests on tour have access to 24/7 emergency support while traveling, and VIP clients receive a single point of contact and round-the-clock on-trip support.

For public scheduled small-group tours, where online booking is available, you can book directly on the tour page. Your booking is confirmed once we receive the required payment and send you a written confirmation. The amount due at booking and the due date for any remaining balance will be shown at checkout and in your confirmation.

For a private or tailor-made trip, share your preferred dates, party size, destinations, and travel preferences, and we will prepare a personalized quote and itinerary. A $500 per person deposit is required to confirm a private trip.

If you need assistance with either option, you can reply through Live Chat, message or call us on WhatsApp at +1 801 809 6879, or email info@nomadua.com, or nomadua101@gmail.com .

Your tour price includes the accommodations, transportation, sightseeing, meals, activities, and other services specifically listed in your itinerary. For public scheduled small-group tours, inclusions are shown on the selected tour page. For private and tailor-made trips, inclusions are confirmed in your personalized itinerary and quote.

Meal inclusions vary by trip. Please review the itinerary for the meals included on each day. Any item not specifically listed as included is not included in the tour price.

If you have specific preferences or would like to customize your trip, please contact us. For private and tailor-made trips, we can adjust the itinerary and inclusions based on your needs, subject to availability and supplier terms.

Activity levels and pace vary by itinerary. Please review the trip details for walking, hiking, altitude, weather, and other physical requirements. If you have mobility, health, or fitness concerns, contact us before booking so we can help you assess whether the trip is suitable.

Public scheduled small-group tours follow the published itinerary, although optional activities and free time may provide some flexibility. For private and tailor-made trips, we can discuss adjustments based on your interests and needs, subject to availability and supplier requirements.

We provide packing guidance based on your destination, season, weather conditions, and the activities included in your itinerary.

If you have specific questions about clothing, footwear, weather conditions, hiking gear, or other trip requirements, please contact us and we’ll be happy to provide additional guidance.

Tour prices are based on double occupancy unless stated otherwise. Accommodation and rooming arrangements vary by program.

If you are traveling solo or prefer your own room, a single-room supplement will apply, subject to availability.

For private and tailor-made trips, rooming arrangements can be tailored to your preferences, with any additional costs reflected in your personalized quote and itinerary. If you have specific rooming preferences, please contact us when booking so we can review the available options and make the appropriate arrangements.

Meeting point and arrival details are provided in your itinerary and confirmation documents. Please arrive at the designated meeting point on time. Public scheduled departures cannot be delayed for late arrivals, and missed portions of a trip due to late arrival are non-refundable.

If you need to request a different meeting arrangement, please contact us as early as possible so we will have the best chance to make it work.

Yes. A private booking may be canceled within 72 hours of booking for a full deposit refund, provided final payment is not yet due and no non-refundable third-party costs have been committed. The 72-hour period starts when you place your private booking. The cancellation must be submitted in writing and received within the 72-hour period. Bookings made on or after the Final Payment Date are not eligible for this grace period and remain subject to the applicable cancellation policy.

Final payment is generally due 60 days before departure unless a different date is stated in your booking confirmation. Payment may be made in U.S. dollars by card, check, or wire. Please do not send cash.

Certain lodging, permits, special-access arrangements, and other third-party services may have separate non-refundable terms. These costs may be deducted from your refund in addition to any retained deposit and applicable cancellation fees. We will explain these terms before your booking is confirmed or before you authorize additional services.

No refunds are made for unused portions of a trip, including late arrival or early departure. Third-party non-refundable costs also remain subject to their own terms.

Travel insurance is recommended and is available through our licensed insurance partner. Insurance is purchased directly from the provider.

If you are a U.S. citizen or resident, you can get a quote here: https://my.travelinsure.com/nomadua/.

If you are neither a U.S. citizen nor a U.S. resident, you can use SafeTrip here: https://www.uhcsafetrip.com/get-quote/?agent=usi_50043. Their licensed team can assist with coverage questions.

It depends on your policy. Many travel insurance plans do not cover cancellations caused by events that were already known at the time of purchase, or by travel to areas under an existing government warning. We strongly recommend purchasing insurance soon after booking and reading the policy terms carefully, or speaking directly with the insurance provider, so you know exactly what is and is not covered. See the travel insurance information in our FAQ for more details.

We offer tours to a number of international destinations, including some regions where conditions can change quickly. For these destinations, we take a careful approach and may limit availability or confirm departures on a case by case basis. If you are interested in one of these trips, please call us at +1 801 809 6879 and our team will share the latest information with you honestly before you make any commitment.

We can arrange visits to The Wave through our long-standing permit partner. Access depends on the BLM permit lottery, so our team will explain how the process works and plan around permit availability.