General Information

How Do I Contact Nomad UA?

We’d love to hear from you! You can reach the Nomad Unlimited Adventures phone at 1-801-809-6879, via e-mail at info@nomadua.com, or nomadua101@gmail.com .

Our offices are open Monday through Saturday, 8:00 am to 7:00 pm Mountain Time.

How Do I Book a Tour?

You can book directly on each tour page. Your booking is confirmed once we receive your payment and send you a written confirmation. The amount due at booking and the due date for any remaining balance are shown at checkout and in your confirmation email.

How Can I Tell if I'm Physically Able to Do a Certain Small Group Adventure? How Much Flexibility Is There in the Itinerary?

Across all our trips, we build in options and free time where possible, so you can experience a place and its people in a way that feels meaningful to you. Most of our tours are moderate paced, with choice activities already built into the schedule that you can opt out of if you’d prefer. For the most flexibility, a custom tour is the best fit. We can build it around what you most want to see and do.

What Does the Trip Cost Generally Include? Are All Meals Included?

For Nomad Unlimited Adventures, the cost includes meals, accommodations, and excursions as indicated in the chosen itinerary; services of the Nomad Unlimited expert and local guides; ground transportation; most transfers; baggage handling; and pre-trip materials. Most tours will include only breakfast, while some tours will include some lunches depending on tours.

What Do I Need to Pack for My Trip?

When you sign-up for a confirmed, Small Group Adventure departure, you’ll receive a packing list tailored specifically for your destination. If you chose the Custom Journey route, your Travel Planner will also include a packing list for you and your travel companions.

Lodging and Travel Information

What If I Don't Like the Lodging on My Tour?

Lodging cannot be changed once your tour is underway. However, if you would like to upgrade your lodging before your tour begins, please call us at 1-801-809-6879. Upgrades may involve an additional fee.

Will Nomad UA Organize My Flights from My Home Airport?

No. Travel to and from the tour starting point is your responsibility and is not included in the tour price.

Can You Guarantee My Preferred Bedding Type?

While we will do everything in our power to give your preferred choice (one king, two queens, etc.), some of our accommodations only have one option. If this is a concern for you, please let your Travel Advisor know so that we can work to make sure your needs are met.

How Do Accommodations Work?

Tour prices are based on double occupancy unless stated otherwise. If you prefer a private room, a single supplement applies. custom tours will need a custom price, so please contact us for a quote.

Where Do I Meet My Tour?

Meeting point and arrival details are in your itinerary and confirmation documents. Please arrive at the designated meeting point on time, as we cannot delay departures or refund missed portions of a tour due to late arrival. If you need to change the meeting location, please contact us ASAP so we will have the best chance to make it work.

Billing Information

What’s the Cancellation Policy for Tours?

60 days or more before departure: 80% refund (20% cancellation fee)

59 to 35 days before departure: 50% refund (50% cancellation fee)

34 days or fewer before departure: no refund

What Is a Single Supplement and Why Do I Have to Pay It?

A single supplement is added for all solo travelers occupying their own room. Our booking rates are based upon double occupancy. If a solo traveler occupies one of the rooms, NomadUA is unable to sell that second spot. If there is another solo traveler of your gender on trip, you may choose to room together an omit the single supplement fee.

Pricing

Prices for Guided Group Journeys detailed on this website are per person and are based on double occupancy. We work hard to maintain the rates that we publish but reserve the right to adjust them should our own journey related costs change materially. Although price changes rarely occur, you can always verify pricing with one of our travel advisors or at www.nomadua.com.

Customized Group Itineraries

This allows any of the trips detailed on this website to be run exclusively for your own group, on published departure dates or dates of your choosing. Call our office at (801) 809-6879 and speak to one of our Travel Advisors about making a departure yours. Tell us about your group and give us your preferred dates, then we’ll determine if those dates are available, and if any pricing differences might apply. Should you make a departure yours, the terms and conditions associated with Guided Group Journeys applies, with the exception that the entire per-person deposit is non-refundable.

Cancellation Policies and Travel Insurance

Each Guided Group Journey has a stated minimum group size for the trip to be confirmed. Most trips are guaranteed to run with just 2 travelers. Please refer to individual trip pages for specific minimum requirements.

Trip Interruption/Cancellation Insurance – Do I Need to Purchase Trip Insurance?

Travel insurance is optional but strongly recommended. It can reimburse non-refundable trip costs if you need to cancel, and can help with trip interruption, travel delays, baggage loss, or emergency medical treatment. You can get a quote and enroll in our Tour Protection Plan here: https://my.travelinsure.com/nomadua/

Late Bookings

Trip reservations made within 30 days of departure may be subject to additional fees to allow for express mailing and other necessary expediting.

Frequently Asked Questions